FAQ
Find the Answers : continued 5.
Do your PROs accept tips?
While tips are not expected, our Cleaners are allowed to accept them.
Some of our clients prefer to tip a little at the end of each service, while others offer a large tip at the end of the year. Of course, any tip at any time is greatly appreciated.
Can pets be home during a cleaning?
Yes - we love all kinds of pets! If your pet is aggressive in any way, however, we do recommend that you leave them outside or in a gated area to ensure the safety of our Cleaners.
If you will not be home when we arrive, please let us know how to appropriately handle cleaning around your pet.
Do you offer a satisfaction guarantee?
Your business is important to us and we want to make sure you are happy and completely satisfied. If the quality of work performed and paid for, is not satisfactory, contact us within 24 hours and we will make arrangements to rectify the situation. If you believe we did an outstanding job please write a review of us on an online site so others can see what our service has to offer. We love to read customer reviews!
How do I pay for my cleaning services?
You can either pay with a check, Mastercard/Visa, or online. A check is used by mailing it in at P.O Box 290343, Tampa, Fl 33617 , or leaving it on your kitchen table for our cleaning crew to pick up.
We also take Master card and Visa,we will take your card number and then charge the amount after the service is finished. We recently added an option to make your payment online or Digital through Cash App/PayPal, Facebook Pay