Head Cleaner

The Cleaning Team Leader leads a team of cleaners in their cleaning tasks. He/She ensures work area is cleaned by cleaners to company's standards. He/She respond to clients' enquiries and specific requests. He/She communicates clients' cleaning request to team. He/She trains new staffs on work procedures and on operation of cleaning equipment. He/She ensures all cleaning equipment is well maintained and is safe for use. He/She informs supervisors or managers when stock level of cleaning materials is low. He/She carries out any other reasonable duties as directed by the Cleaning Supervisor.

TASK:

• Attend to clients' enquiries and requests.

• Carry out induction procedures with all new staff.

• Check cleaning equipment condition.

• Check work done by cleaners.

• Communicate and relate effectively at the workplace.

• Demonstrate understanding of cleaning methods and processes.

• Implement work plans.

• Inform supervisor or manager when stock level of cleaning materials is low.

• Inform team of clients' requests and follow up to ensure request is done.

• Instruct and delegate tasks to team.

• Oversee day-to-day cleaning operations.

• Provide appropriate guidance and training for cleaning staff.

• Resolve problems and make decisions at operational level.

• Train new cleaners on work procedures and operation of equipment.